There’s a new darling in the office who is turning heads and making hearts palpitate with their impressive customer experience ROI metrics. They aim to improve your office quality-of-life and enhance customer experience and loyalty, nurturing a positive culture while improving your bottom line. What could be better than that? Meet your new Chief Experience Officer. Just as luxury brands …
My Adventures In Cyborgia
If you could strap on a device that had the potential to alter your mood in just 15 minutes, without any side effects, would you? I explored this question this spring when I was asked to beta test the new Thync wearable for a month, specifically while practicing yoga. So, what is Thync and how does it work? According to Thync, their wearable uses low-energy waveforms to signal …
Memory Chip, Anyone?
Imagine a day when cybernetic enhancements simply become a part of us… Delving into the intersections of emerging biotech and society, I engaged visitors to consider the implications of adding technology to their bodies in various scenarios in Human or Machine?, an award-winning, multi-user computer interactive I developed for Museum of Science’s Star Wars exhibit. Would we need new laws to protect privacy? Would there be …
Can Websites Change Users Real-World Behavior?
It is a trend among museums to not only encourage understanding or appreciation of exhibit content but also encourage behavioral change among visitors after their exhibit experience. Exhibits focusing on wildlife and habitat conservation, nutrition and health, advocacy, and family learning/literacy all hinge on making a change in the visitors’ behavior after they leave the museum. Yet there is surprisingly …
Inquiry and Curiosity
“The kids had so much fun with this they didn’t even realize they were learning!” I’ve heard this a lot about the interactive programs I’ve developed. Learning is an organic and motivating process that is intrinsically enjoyable when investigations grow from our own questions, curiosities, and experiences. Curiosity drives scientific discovery and growth in all realms. We learn best when …
The Size of a Stick of Butter…
…that’s how big a giant panda cub is at birth. This is one of the many fascinating things I learned in my 2 + years working with conservation biologists, veterinarians, keepers and educators at Smithsonian’s National Zoo. Mei Xiang has been in the news lately and the Zoo has been Tweeting about her twins (sadly, one died 4 days after birth). This …
How Does Your Car Go?
Does switchgrass come to mind when thinking about filling up the family car? This new app, developed for Creative Discovery Museum, invites people to consider various fuel options, including biofuels, as they undertake a journey by car across the US with various outcomes. The game content was already in place when I came on board, but I created original content, graphics, animation and video on: …